Our Commitment to Your Satisfaction

We aim to provide top-quality online services tailored to your needs. If you are not fully satisfied with our services, we offer a transparent refund policy to ensure your trust and confidence.

Refund Eligibility
Refunds for online services are subject to the following conditions:
1. The refund request must be initiated within 24 hours of the service delivery or completion.
2. You must provide a valid reason for the refund request, such as:
– Service not delivered as described.
– Technical issues preventing access or usage of the service.
– Other verifiable issues affecting the quality of service.

Non-Refundable Situations
Refunds will not be issued under the following circumstances:
– Services have been fully rendered and delivered as agreed.
– The refund request is made after the specified refund period.
– Dissatisfaction due to reasons beyond our control, such as personal preferences.

How to Request a Refund
1. Contact Us: Email our support team at [email protected].
2. Provide Details: Include your order number, service description, and the reason for the refund.
3. Review Process: We will review your request and respond within 3-5 business days.

Refund Processing

– Approved refunds will be processed to your original payment method within 14 days.
– If applicable, partial refunds may be offered for partially completed services.

Contact Us

If you have questions or concerns about our refund policy, feel free to reach out to us at:
Email: [email protected]—

We are dedicated to providing a smooth and satisfactory experience for all our customers. Thank you for choosing bases-coc.com!